Effective Date: January 10, 2025
At Xalora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit our website, we may collect certain information automatically, including your IP address, browser type, device information, and pages visited.
When you place an order or contact us, we may collect personal information such as:
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Name
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Email address
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Shipping address
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Billing information
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Order details
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill orders
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Communicate with you about your orders or inquiries
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Improve our website and customer experience
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Prevent fraud and unauthorized transactions
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Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality, analyze website traffic, and improve user experience.
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.
4. Third-Party Services
We may use third-party service providers to help operate our website, process payments, or deliver products. These providers have access to personal information only as necessary to perform their services and are obligated to protect your information.
Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.
7. Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request corrections or updates to your information
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Request deletion of your personal data, subject to legal obligations
To exercise these rights, please contact us using the information below.
8. Children’s Privacy
Xalora does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate action.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on the website.
Your continued use of the website constitutes acceptance of any changes.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 Email: [email protected]